Complete Ordering Solution for Cruise Ships
A single platform that supports QR ordering per cabin and roomservice, designed for modern cruise operations.
QR Ordering per Cabin or Deck
Guests scan QR code in their cabin, at the pool, or in restaurants and order directly. Orders are automatically sent to the right outlet.
- QR codes per cabin, deck, or restaurant
- Automatic routing to right outlet
- Multilingual interface (20+ languages)
- Currency support for international guests
Offline Functionality
Works even without constant internet connection — perfect for maritime environments
Multilingual Interface
Menus in 20+ languages for international guests from around the world
Currency Support
Automatic conversion to desired currency — EUR, USD, GBP, and more
Cabin Number Linking
Automatically link orders to cabin number for easy billing
Roomservice Ordering
Guests order from their cabin — 24/7 available for ultimate comfort
Service Requests
Not just food — also request towels, pillows, or technical help
Outlet Routing
Orders automatically to right bar, restaurant, or kitchen onboard
Schedules per Outlet
Different opening hours and menus per restaurant or bar
POS/PMS Integration
Connection with onboard POS system and property management system
Allergen Information
Full transparency about allergens and dietary needs — essential at sea
Daily Specials
Promote daily specials, chef's menu, or theme nights
Poolside Ordering
Guests order from their lounger without having to go to the bar
Buffet Management
Manage buffet times and show availability of items
Beverage Packages
Integration with all-inclusive beverage packages and credit systems
VIP Service
Special menus and service for suite guests and VIPs
Excursion Catering
Lunch packages and catering for shore excursions
Multi-Restaurant
Manage multiple restaurants, bars, and outlets from one system
Reservation System
Link to table reservations for specialty restaurants
Reports per Deck
Insights into sales, popularity, and trends per location onboard
Crew Ordering
Separate system for crew members with own menus and prices
Kids Menus
Special children's menus and family-friendly options
Mobile Optimized
Works perfectly on any smartphone type — guests use own device
GDPR Compliant
Full compliance with international privacy regulations
Own Branding
Fully in cruise line brand identity with logos and colors
Multi-Ship Deployment
Consistent experience across multiple ships in the fleet
Higher Guest Satisfaction
Average 35% higher guest satisfaction through fast and easy service
We integrate with your POS system
Connect your Jamezz digital ordering app with leading systems such as
2,000+
Let your hospitality passion generate more profits with our passion; smart technology.
Frequently asked questions about digital ordering on cruise ships
Answers to the most common questions about the digital ordering system for cruise lines
Jamezz has an advanced offline mode. The system stores data locally and works completely autonomously. As soon as there's connection again, everything synchronizes automatically. This is essential for maritime environments where satellite internet can be expensive and unreliable.
Yes, Jamezz supports 20+ languages and 50+ currencies. Guests choose their preference when scanning the QR code. Prices are automatically converted at the current exchange rate. This makes comfort and trust for international guests significantly greater.
Guests can enter their cabin number with their first order or scan their keycard at a kiosk. All subsequent orders are automatically linked to their cabin. Billing goes through the onboard PMS system at the end of the cruise. This eliminates cash payments and increases security.
Absolutely. Jamezz can be deployed across your entire fleet with central configuration and reports. Each ship can have its own menus and prices, but the basic experience remains consistent. This makes crew training easier and guests recognize the system on every ship.
Yes, via the webshop guests can pre-book special dinners, chef's tables, or culinary arrangements and pay. This can be before the cruise or during the voyage. You can also offer early bird discounts to steer demand and improve planning.
Jamezz can link with all-inclusive beverage packages. The system automatically recognizes which guests have a package and adjusts availability and prices. Crew gets real-time insight into who is entitled to free drinks, which prevents miscommunication and reduces fraud.