A self-ordering kiosk—often called a restaurant self service kiosk—is a touchscreen ordering point where guests get a complete self service experience: they place and pay for orders on their own. Furthermore, it is a practical self service kiosk for restaurants and other hospitality venues: orders go straight to the POS and kitchen, which helps restaurants scale self service, reduce queues, improve throughput and increase order value. Restaurant automation at the kiosk is therefore a proven way to lift throughput during peak hours. According to Prestop and Qiox, certified kiosk hardware is available for any venue type — from compact countertop units to full-height freestanding terminals.
Self-ordering kiosks help restaurants, hotels and leisure venues serve more guests with fewer staff while increasing average order value by up to 30%.
Our self-ordering kiosks are built for peak hours: stable, fast, and always available. Guests order and pay on the touchscreen at their own pace — the ideal solution during staff shortages, improving throughput and reducing queues.
Beyond ordering, the kiosk can also support self-scan: guests select and scan items and complete payment without assistance. Perfect for high-traffic areas like hotel lobbies, airports, events, and grab-and-go concepts.
Update items, prices, and availability directly from your POS and see changes instantly on the self-ordering kiosk. Real-time menu sync is central to modern restaurant technology solutions—your offering stays current even during busy shifts, seasonal items, or limited-time offers.
With the Jamezz self-ordering kiosk, you process orders faster, reduce staff shortage pressure, and deliver a smoother guest experience. Self-ordering and smart upselling help you drive more revenue while keeping operations simple — from quick service to hotel lobbies and events.
Furthermore, the Jamezz self-ordering kiosk is a smart investment with direct impact: 30% more revenue, higher order value—often a 15–30% increase at comparable venues—faster throughput, and a better self service experience. Through restaurant automation and smart upselling — combined with POS integrations like Lightspeed and unTill — you improve efficiency without additional staffing costs.
Because multiple guests can order at the same time on the self-ordering kiosk, you process more orders in the same timeframe. During peak hours, you increase capacity without adding staff.
The self-ordering kiosk suggests relevant add-ons like drinks, sides, or upgrades. That naturally increases average order value per guest — without sales pressure.
Increased capacity plus higher order values drives structural revenue growth. You maximize peak hours and lose fewer guests to queues.
Guests order and pay on the self-ordering kiosk. That reduces queues, improves throughput, and speeds up service — especially when it's busy.
Routine orders move to the self-ordering kiosk, so staff can focus on hospitality and quality. Ideal during staff shortages or variable staffing.
Guests value control and convenience: they always see the latest menu, customize their order, and pay when it suits them. The self-ordering kiosk reduces miscommunication and makes ordering faster and clearer.
Additionally, results are based on analysis of self-ordering kiosk flows versus traditional self service across 2,000+ active Jamezz locations worldwide (2017–2026). Therefore, outcomes—including order value and the 15–30% increase range cited above—vary by location depending on menu and visitor traffic.
Since 2017, 2,000+ hospitality locations across 25+ countries have used Jamezz for self-ordering via kiosks, QR and tablets. Trusted for 25M+ orders per year — proven at any scale, from single venues to chains.
Connect your Jamezz digital ordering app with leading systems such as
Both solutions increase revenue and improve guest experience — the right choice depends on your concept, space, and traffic.
Guests order and pay on their own smartphone by scanning a QR code.
Combine both for a complete self-ordering setup. Jamezz offers both self-ordering kiosks and QR ordering — seamlessly integrated.
Discover which industries and concepts a self-ordering kiosk fits
View all industries →Discover how the Jamezz self-ordering kiosk transforms your business: intelligent upselling, accessibility, seamless POS integration, and loyalty — built to generate more revenue, relieve your team, and improve guest experience.
With the Jamezz self-ordering kiosk, you create calm and control: guests order faster and operations stay clear. Smart u...
The self-ordering kiosk uses smart upselling at the right moments: after item selection, in the cart, and right before c...
Jamezz makes ordering inclusive: wheelchair mode, clear navigation, and support for blind and visually impaired guests (...
Everything for safe and personal ordering in one place: allergens, dietary tags, age verification, and loyalty. Create v...
Manage your menu in a few clicks: items, prices, categories, and time slots (e.g., breakfast until 12:00). Link your POS...
Make the self-ordering kiosk look and feel like your brand: colors, fonts, menu layout, background videos, and even LED ...
The self-ordering kiosk integrates with your POS, but can also run standalone with kitchen screens, printers, and order-...
Jamezz kiosks are built for speed and stability — even during peak hours. Guests can choose their language and see clear...
Scan barcodes or QR codes, link products, and accept coupons with ease. The self-ordering kiosk supports secure payments...
Discover how clients improve guest experience with our self-ordering kiosks: faster service, higher order value, and happier guests.
Bakker Bart rolled out Jamezz self-ordering kiosks across dozens of locations. The result: shorter queues during peak hours, higher order value, and consistent brand experience — with clear allergen info and ordering at your own pace.
At Day Radboud Hospital, Vermaat uses Jamezz self-ordering kiosks for fast service without queues. Visitors and staff order independently with clear allergen info and easy payments — improving throughput during peak hours.
Discover how leading brands use Jamezz self-ordering kiosks to improve guest experience.
The cost of a self-ordering kiosk depends on your concept, hardware, and integrations. Here are the main pricing factors.
A countertop model is often more affordable than a freestanding self-ordering kiosk. The right choice depends on space, traffic, and concept.
Larger touchscreens and extra hardware (printers, payment terminals, scanners) impact the price of a self-ordering kiosk.
Integrations with POS, loyalty, and kitchen screens influence setup — and price. More connections usually mean more configuration, but also a stronger end-to-end flow.
You can lease a self-ordering kiosk monthly or purchase it outright. Either way, you get support and updates.
| Feature | Self-Ordering Kiosk | Traditional Counter |
|---|---|---|
| Order accuracy | 99%+ (digital) | Manual entry, error-prone |
| Average order value | +15–30% via upselling | No automated prompts |
| Queue time | Reduced by 40%+ | Depends on staff |
| Languages | 25+ automatic | Staff-dependent |
| Operating hours | 24/7 possible | Staff shifts only |
According to hospitality technology research, self-ordering kiosks consistently deliver measurable ROI within the first three months of deployment.
Prestop — Kiosk Hardware Partner
Self-ordering kiosks combine guest convenience with operational efficiency, consequently making them one of the most impactful investments for high-traffic hospitality venues.
Everything you need to know about self-ordering kiosks — pricing, integrations, implementation, and ROI.
A self-ordering kiosk (also known as hospitality kiosk, ordering kiosk, or self service kiosk for restaurants) is a touchscreen where guests order and pay themselves. As part of broader restaurant technology solutions, orders sync in real time to your POS or kitchen display, helping you reduce queues and speed up service. Smart upsell suggestions can increase average order value — without sales pressure.
Jamezz self-ordering kiosk pricing depends on the type (countertop or freestanding), rent/lease/purchase, hardware (screen size, payment terminal, printer/scanner) and integrations with your POS. Software and support are included in a flat monthly subscription. Book a free demo to get a tailored quote.
Yes. Jamezz self-ordering kiosks integrate with major POS systems (including Lightspeed, unTill, Oracle MICROS, Mpuls Kassa and CashDesk). Orders sync in real time — no double entry. If your POS isn't on the list, we can connect via API or middleware; we support 80+ integrations. See our complete POS system integration guide for all supported systems.
A Jamezz kiosk increases revenue via (1) smart upsell prompts, (2) higher order value because guests see options at their own pace, and (3) more transactions by reducing queues. Our data shows an average 20–30% revenue increase for locations that add a kiosk to their ordering flow.
Yes. Jamezz kiosks are built for accessibility: clear navigation, large buttons, optional high-contrast and larger text, and voice support. Multiple languages and allergen info help more guests order independently.
Implementation typically takes 2–4 weeks from quote to go-live, depending on design, menu setup, and integrations (POS, payments, kitchen screens). On-site installation usually takes a few hours — then you're live.
Yes. You can tailor colors, fonts, logos, visuals and the ordering flow so the kiosk matches your brand. Update the design by season or campaign from the Jamezz back office — no extra hardware needed.
Debit card, credit cards (Visa/Mastercard/Amex) and contactless (Apple Pay/Google Pay) are standard. Optionally enable loyalty, vouchers or prepaid. Payments run through a certified PCI-DSS terminal — fast: tap, pay, go.
Show allergen info and dietary tags per item (gluten, nuts, vegan, gluten-free) and let guests filter. This reduces mistakes, improves safety, and makes your venue more accessible.
Most Jamezz clients recover their kiosk investment within 6–12 months thanks to (1) 20–30% more revenue per transaction, (2) lower labor pressure during peak hours, and (3) fewer order errors. Integrations also save time on admin and inventory. Busy venues can pay back faster. Learn how self-ordering technology helps solve staff shortages in hospitality.
In practice, a "self-ordering kiosk" and a "self-service terminal" are the same: a standing touchscreen for self-service ordering and payment. "Kiosk" is more common internationally; "terminal" is used in some regions.
Yes. Small venues such as cafés, bakeries, and lunch spots often see quick wins: shorter queues and higher order value. The kiosk scales and can integrate with your POS or run standalone.
Yes. A kiosk can run unmanned with automatic payments, kitchen screens and order-ready notifications — ideal for self-service, hotel lobbies and night service. For alcohol, enable age verification with quick staff approval.
Jamezz is built for multi-location: manage menus and settings centrally, copy configurations between venues, and view real-time analytics per location. From 2 to 200+ locations, it scales without added complexity.
Build one omnichannel ordering platform: combine your kiosk with QR ordering, tablet ordering, all-you-can-eat round management, and your online webshop.
Guests order (and pay) on their own smartphone: no app, shorter queues, faster flow.
Table-side ordering on a tablet — ideal for all-you-can-eat, hotels, and high-repeat ordering concepts.
Online ordering for pickup or delivery — expand your reach and spread peak demand.
Automatic round management for unlimited dining — control timing, waste and kitchen flow.
