Complete Ordering Solution for Hospitals & Healthcare
QR ordering in patient rooms and efficient self-service in the canteen, all managed through one platform for modern healthcare catering.
QR Ordering in Rooms & Departments
Patients scan QR code in their room and order contactless. Orders are automatically sent to the right kitchen or pantry with diet and allergen information.
- QR codes per room, bed or department
- Automatic routing to right kitchen
- Contactless ordering — hygienic
- Diet and allergen information per product
Contactless Ordering
No physical contact — patients order via own smartphone or tablet
Room-Specific Ordering
Each QR code linked to specific room or bed for accurate delivery
Diet & Allergens
Extensive diet information — diabetes, kidney failure, allergy, vegan, halal
Order Restrictions
Restrictions per department or patient — e.g. low-salt or low-fat diet
Multilingual Interface
Menus in 20+ languages for international patients and staff
24/7 Availability
Suitable for 24-hour healthcare facilities with night and day menus
Department Routing
Orders automatically to right kitchen, pantry or department
Digital Payments
No cash — more hygienic and safer in healthcare environment
POS/PMS Integration
Connection with hospital POS system and patient administration
Cost Center Linking
Assign orders to departments or cost centers for administration
Staff Canteen
Separate system for staff canteen with employee rates
Visitor Café
Self-service for visitors — reduces queues and crowding
Timeslot Management
Orders at specific times — for breakfast, lunch, dinner
Stock & Planning
Real-time insight helps reduce waste and improve planning
Reports & Analytics
Insight into food consumption per department for budget management
Special Diets
Diabetic, kidney failure, allergy, vegan, halal — all configurable
Portion Size Options
Small/normal/large portions for different needs
Hot & Cold Meals
Distinction between hot meals and cold snacks/drinks
Service Requests
Not just food — also register water, napkins or other requests
Hygiene Compliance
Fully GDPR-compliant and HACCP-friendly for food safety
Staff Efficiency
Staff knows exactly what and when to deliver — fewer errors
Mobile Optimized
Works perfectly on any smartphone/tablet type — patients use own device
Own Branding
Fully in hospital branding — familiar appearance for patients
Multi-Location Support
Consistent experience across multiple locations or healthcare groups
Less Physical Contact
Reduces contact moments — important for infection prevention
Higher Satisfaction
Patients appreciate autonomy and choice — improves experience significantly
We integrate with your POS system
Connect your Jamezz digital ordering app with leading systems such as
2,000+
Let your hospitality passion generate more profits with our passion; smart technology.
Frequently asked questions about digital ordering in hospitals
Answers to the most common questions about the digital ordering system for healthcare facilities
Jamezz shows extensive allergens and diet information for each product. Patients can filter on diabetes, kidney failure, allergy, vegan, halal and more. Nursing staff can also set restrictions per room, so patients only see what's suitable for their diet. This prevents errors and increases food safety significantly.
Yes, nursing staff can take orders via tablets during their nursing round. They see the menu with all diet options and can order on behalf of the patient. The order is automatically linked to the right room. This is ideal for elderly or sick patients who cannot or don't want to order themselves.
Patients order via their own smartphone by scanning a QR code. No physical contact with menus or payment terminals needed. Payment is digital. This reduces contact moments and is essential for infection prevention. Kitchen staff also receives orders digitally without paper receipts.
Absolutely! The system can distinguish between patients, staff and visitors. Staff can get subsidized rates in the staff canteen. Visitors pay regular prices in the visitor café. You can also offer meal subscriptions for permanent staff.
Jamezz can link orders to departments or cost centers. You get detailed reports on food consumption per department, time and product category. This helps with budget management and prevents waste. Also ideal for internal invoicing between departments.
Yes, Jamezz is suitable for 24/7 healthcare facilities. You can set different menus for day, evening and night. For example an extensive dinner menu during the day and a snack/drink menu at night. The system switches automatically and patients only see what's available at that time.