Privacy Policy

Jamezz B.V., located at Druivenstraat 25, 4816 KB Breda, is responsible for processing personal data as shown in this privacy statement.

Website: https://jamezz.com
Address: Druivenstraat 25, 4816 KB Breda
Phone: 085 301 3000
Email: info@jamezz.nl

Jamezz B.V. processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

• First and last name
• Phone number
• Email address
• IP address
• Other personal data that you actively provide, for example, by creating a profile on our website, in correspondence, or by phone
• Location data
• Data about your activities on our website
• List of contact details of the customer via an app
• Internet browser and device type
• Bank account number

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from parents or a guardian. However, we cannot check whether a visitor is over 16. We therefore advise parents to be involved in the online activities of their children to prevent data about children being collected without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@jamezz.nl, and we will delete this information.

Jamezz B.V. processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or promotional brochure
• To be able to call or email you if necessary to carry out our services
• To inform you about changes to our services and products
• To offer you the opportunity to create an account
• To deliver goods and services to you
• Jamezz B.V. analyzes your behavior on the website to improve the website and tailor the offer of products and services to your preferences
• Jamezz B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return

Jamezz B.V. does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions made by computer programs or systems, without human involvement (e.g., an employee of Jamezz B.V.).

Google reCAPTCHA v3: We use Google reCAPTCHA v3 for spam prevention on our demo request form. This tool automatically calculates a risk score based on your behavior on the website. This is done based on legitimate interest (website security). reCAPTCHA works cookieless and temporarily processes your IP address and browser data. This data is deleted immediately after score calculation.

Jamezz B.V. does not retain your personal data longer than strictly necessary to realize the purposes for which your data is collected.

We apply the following retention periods:

• Personal data: 7 years - For customer records and potential follow-up
• Address: 7 years - For customer records and potential follow-up
• Contact details: 7 years - For customer records and potential follow-up
• Phone ID: 7 years - Needed for sending push notifications (e.g., 'Thank you for your order') and for storing user history in the app
• Email data: 7 years - Needed to send receipts and tickets. If the customer enters their email address once, it will be remembered for the next time
• Payment data: 30 days - To handle refunds if an item is no longer available after payment. These data are automatically deleted after 30 days
• Lead data (demo requests): Until conversion + 2 years, or until deletion requested

Jamezz B.V. shares your personal data with various third parties if this is necessary to execute the agreement and to comply with any legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality. Jamezz B.V. remains responsible for these processing operations.

Additionally, Jamezz B.V. will only share your data with other third parties with your explicit consent.

Jamezz B.V. has concluded data processing agreements with the following parties in accordance with Article 28 GDPR:

Google Ireland Limited (Google Analytics, Google Tag Manager, reCAPTCHA)

• Data location: EU (Google Cloud Platform)
• Standard Contractual Clauses: Applicable
• Privacy policy: https://policies.google.com/privacy

HubSpot Ireland Limited (CRM and Marketing Automation)

• Data location: EU (AWS Frankfurt, Germany)
• Standard Contractual Clauses: Applicable
• Privacy policy: https://legal.hubspot.com/privacy-policy

These data processing agreements ensure that these parties only process your data according to our instructions and take appropriate security measures.

We work with several international service providers who are contractually obligated to process your data primarily within the European Economic Area (EEA). These parties are part of American companies, which means data may be transferred to the United States for technical support.

We have concluded Standard Contractual Clauses (SCCs) to protect your data, in accordance with GDPR Article 46. These clauses are approved by the European Commission and provide appropriate safeguards for your privacy.

Currently Active:

• Google: Data is primarily processed in the EEA, with possible transfer to the US under Standard Contractual Clauses
• HubSpot: Data is stored on EU servers (AWS Frankfurt), with possible transfer to the US under Standard Contractual Clauses

Configured but Currently Inactive:

• Meta Platforms Inc. (Facebook): When active, data would be transferred to the US under Standard Contractual Clauses. Privacy policy: https://www.facebook.com/privacy/policy
• LinkedIn Corporation: When active, data would be transferred to the US under Standard Contractual Clauses. Privacy policy: https://www.linkedin.com/legal/privacy-policy

Jamezz B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your browser on your computer, tablet, or smartphone when you first visit this website. Jamezz B.V. uses cookies with a purely technical functionality, ensuring that the website works properly and that, for example, your preferred settings are remembered.

In addition, we place cookies that track your browsing behavior to offer tailored content and advertisements.

For a complete overview of all cookies and how to manage them, see our Cookie Policy.

Google Tag Manager (GTM-K4RQ8RTQ)

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Purpose: Central management of tracking tags and analytics
• Legal basis: Legitimate interest (functional) + Consent (analytics/marketing)
• Data processed: Page views, clicks, session data (cookieless via sessionStorage)
• Retention period: Not applicable (pass-through to other tools)

Google Analytics 4 (G-CZF6SS4V0P)

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Purpose: Website traffic analysis, user behavior, conversion tracking
• Legal basis: Consent (opt-in via cookie banner)
• Data processed: IP address (anonymized), browser info, page views, session duration
• Cookies: _ga, _gid, _ga_Q4BCR3MD0E
• Cookie retention: 2 years

HubSpot CRM (Portal 26049307, EU server)

• Provider: HubSpot Ireland Limited, 1st Floor 30 North Wall Quay, Dublin 1, Ireland
• Purpose: Form processing, lead management, marketing automation
• Legal basis: Consent (submitted forms) + Contractual necessity
• Data processed: Name, email, phone, company info, UTM tracking parameters
• Cookies: hubspotutk, __hstc, __hssc, __hssrc
• Cookie retention: 13 months

Google reCAPTCHA v3

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Purpose: Spam prevention and form security (demo request)
• Legal basis: Legitimate interest (website security)
• Data processed: IP address, browser fingerprint, mouse movements, page behavior
• Cookies: No cookies placed (reCAPTCHA v3 works cookieless)
• Retention period: Data immediately processed and deleted after score calculation

Meta Pixel (Facebook) - CURRENTLY INACTIVE

• Status: Technically configured but not in use (no Pixel ID set)
• When active: Retargeting and conversion tracking
• Legal basis: Consent required (opt-in via cookie banner)
• Cookies: _fbp, _fbc

LinkedIn Insight Tag - CURRENTLY INACTIVE

• Status: Technically configured but not in use (no Partner ID set)
• When active: B2B marketing and conversion tracking
• Legal basis: Consent required (opt-in via cookie banner)
• Cookies: li_sugr, bcookie, lidc

Functional Cookies (no consent required)

Analytics Cookies (consent required)

Marketing Cookies (consent required - currently inactive)

When you first visit our website, you will see a cookie banner where you can choose which cookies you allow:

• Functional cookies: Always active (necessary for website functionality)
• Analytics cookies: Optional (for website improvement)
• Marketing cookies: Optional (for personalized advertising)

You can change your cookie preferences at any time via the "Cookie Settings" link in the footer of the website.

Google Consent Mode v2: We use Google Consent Mode v2 to respect your privacy choices. This means:

• Without consent: Only essential, cookieless tracking (no personal data)
• With consent: Full analytics and marketing tracking

Consent duration: Your choice is saved for 365 days, after which you will be asked again.

Do Not Track: If you have enabled Do Not Track (DNT) in your browser, we respect this signal and do not place tracking cookies.

In addition to cookies, Jamezz B.V. also uses sessionStorage in your browser to temporarily store certain data during your visit:

UTM Parameters: If you come to our website via an advertisement or campaign, we store the source (utm_source, utm_medium, utm_campaign). This helps us understand which marketing channels are effective.

CTA Tracking: We record which buttons you click on the website to improve the user experience.

Device information: Browser type, screen size, language settings.

This data is NOT stored in cookies, but in sessionStorage, which means:

• Data disappears automatically when you close your browser
• Data is not shared between devices
• No tracking between different websites possible

Legal basis: Legitimate interest (website optimization without privacy-invasive tracking)

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Jamezz B.V.

You also have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specified.

You can send a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to the processing of your personal data to info@jamezz.nl.

To ensure that the request is made by you, we ask you to send a copy of your identity document with the request. Make sure to black out your photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Jamezz B.V. also points out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do this via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

Jamezz B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you feel that your data is not properly secured or if there are indications of misuse, please contact our customer service or via info@jamezz.nl.

We do everything we can to protect the stored personal data as securely as possible and will never share this data with others without good reason.

We use reputable antivirus and security programs to protect our hardware and software. The cloud environments we operate in are secured with passwords and, where possible, two-factor authentication.