Commission-Free Online Ordering: The Best Alternative to Uber Eats for Restaurants (2026)

Delivery platforms charge significant commissions on every order. Uber Eats charges 13% for pickup or self-delivery and up to 30% for marketplace delivery. Deliveroo charges 25–35% depending on volume and contract terms. Just Eat/Thuisbezorgd charges 14% for own delivery and up to 30% for platform delivery. Add transaction fees, admin fees, and optional marketing fees on top, and the real cost can reach 35% or more per order.

On a €25 average order, that is €3.25–8.75 per order going to the platform. At 500 orders per month, that adds up to €1,625–4,375 — for busy venues processing 1,000+ orders per week, this scales to €13,000–35,000+ per month.

On top of that, the customer data belongs to the platform, not the restaurant. You cannot reach your regular customers directly, you cannot run your own promotions, and you are building your brand on someone else's territory. According to the National Restaurant Association, third-party delivery commissions are one of the top concerns for restaurant operators.

The alternative: your own online ordering webshop with 0% commission. Customers order directly from you — through your website, with your branding, without a middleman.

The financial difference is significant. Here are two examples:

Example 1: Average restaurant (500 orders/month, €25 average):
• Platform commission (14–35%): €1,750–4,375/month = €21,000–52,500/year
• Own webshop (flat subscription): a fraction of that

Example 2: Busy venue or chain (1,000 orders/week, €30 average):
• Platform commission (14–35%): €4,200–10,500/week = €16,800–42,000/month
• Own webshop (flat subscription): a fraction of that

Platform costs beyond commission:
• Customer data: owned by the platform
• Branding: platform branding dominates
• Marketing: you pay extra for visibility on the platform

Own ordering webshop (e.g. Jamezz):
• Commission: 0% per order
• Monthly cost: flat subscription
• Customer data: 100% yours
• Branding: completely your own
• Marketing: direct customer relationships possible

The more orders you process, the bigger the difference. With multiple locations, this advantage multiplies.

An own ordering webshop is not a stripped-down solution — it offers all the features you need for professional takeaway and delivery operations:

Order Management
Orders appear in real-time in your POS system and kitchen. Integration with 15+ POS systems like Lightspeed, unTill, Oracle MICROS, Vectron, and Trivec ensures smooth operations.

Payment Processing
Credit card, Apple Pay, Google Pay, iDEAL, and other local payment methods. PCI-compliant processing through certified providers like Mollie or Adyen.

Own Branding
Logo, colours, fonts, menu layout — fully customisable. Customers experience your brand, not a third party's.

Smart Upselling
Automatic product suggestions increase order value by up to 30%. "Add a side?", "Upgrade to large?" — with every order, without staff involvement.

Pickup and Delivery Scheduling
Customers choose their own pickup or delivery time. You control preparation times, delivery zones, and busy periods.

Allergen and Dietary Filters
EU-compliant allergen information (Regulation 1169/2011) with filters for Vegan, Halal, Gluten-free, and more.

Multilingual
25+ languages for international guests — especially valuable in tourist areas and hotels.

Yes — and that is often the smartest strategy. You are allowed to run your own ordering webshop alongside Uber Eats, Deliveroo, or Just Eat. There is no exclusivity clause preventing this — EU competition authorities have confirmed that platforms cannot prohibit restaurants from using their own channels. Note: most platforms do include a price parity clause, meaning your online prices must match those on the platform. For in-store pickup, you may offer different pricing.

Most restaurants transition gradually:

Phase 1: Launch your webshop alongside the platform. Both channels run simultaneously. Existing platform customers keep ordering there, while you actively direct new customers to your own webshop.

Phase 2: Actively redirect customers. Print your webshop link on receipts, packaging, and flyers. Offer an introductory discount for the first direct order. Many restaurants see 30–50% of orders shift to their own webshop within 3 months.

Phase 3: Optionally reduce platform dependency. Once the majority of your regulars order directly, you can gradually scale back your platform presence.

Platforms like Deliverect can connect both channels, so orders from Uber Eats AND your own webshop flow into the same POS system.

A commission-free ordering webshop pays for itself in virtually any hospitality business with takeaway or delivery revenue:

• Restaurants with regular takeaway and delivery traffic — the more orders, the greater the savings versus commission platforms
• Bakeries and cafes for pre-orders and catering
• Pizzerias and quick-service restaurants with high order volumes — commission losses are most significant here
• Hotels for room service and lobby ordering
• Caterers for corporate and event orders
• Food halls and ghost kitchens with multiple brands under one roof

From approximately 100 orders per month, the commission savings far exceed the subscription cost of your own webshop.

Most venues go live with their own webshop within 1–2 weeks. Implementation is simpler than expected:

Day 1–3: Account and POS system
Create your account, configure branding, and connect your existing POS system. Test orders verify the entire flow.

Day 3–7: Menu and payments
Upload your menu (or sync directly from your POS), connect your payment provider, configure delivery zones and pickup times.

Day 7–14: Testing and launch
End-to-end testing, staff briefing (30–60 minutes), and go live. Print the webshop link on receipts and packaging, and add it to your Google Business profile.

There are no long-term contracts or mandatory hardware costs. After a one-time setup fee, you run on a flat monthly subscription.

Your own webshop gives you access to data that platforms withhold.

• Revenue per channel: Compare webshop orders with in-venue revenue
• Order patterns: Peak hours, average order value, most popular products
• Upselling performance: Which product suggestions convert best
• Customer behaviour: Returning vs. new customers, order frequency
• Multi-location comparison: Compare performance across venues

All data is available in real-time through the backoffice and exportable for further analysis. Unlike Uber Eats or Deliveroo, where you have limited access to your own order data, an own webshop gives you full data ownership.

Will I lose customers if I leave Uber Eats?
Not necessarily. Regular customers follow the restaurant, not the platform. Most restaurant owners start hybrid — own webshop alongside Uber Eats — and shift customers gradually. A 10% first-order discount on your own webshop accelerates this process.

Do I need to handle delivery myself?
For pickup orders (click and collect), no delivery logistics are needed. For deliveries, you can use your own drivers or connect external delivery services.

Do I need technical knowledge?
No. Setup is done through a user-friendly backoffice. Menu, prices, opening hours, and design are adjusted without coding. POS integrations are handled by the onboarding team.

How much does an own ordering webshop cost?
A flat monthly subscription per location — with zero commission per order. All POS integrations are included. There is a one-time setup fee. Payment processing costs (card, online) are handled by your payment provider (e.g. Mollie or Adyen). Compare that to thousands in monthly platform commissions. Request a demo for exact pricing.

Can I integrate the webshop into my existing website?
Yes. The webshop integrates seamlessly via a link or embed into your existing site. Customers order through your own domain.

Ready to start commission-free online ordering? Explore the Jamezz Webshop or request a free demo.