Restaurant ordering system: QR, kiosk, tablet or webshop
With an ordering system, your guests place their own orders: at the table, at a kiosk or online for collection and delivery. Which setup fits depends on your venue. This guide shows what works in each situation, how it fits with your POS and how we help you choose.
What is a restaurant ordering system?
A restaurant ordering system lets guests place their order themselves: on their own smartphone via a QR code, on a tablet at the table, at a self-ordering kiosk or online in your own webshop. Depending on your setup, the order goes to the bar, the kitchen or your POS.
Jamezz is a self-ordering specialist for hospitality. We take care of ordering through self-ordering kiosks, QR codes, tablets and your own webshop and, where relevant, connect it with your POS, your payment provider and your loyalty programme. You can start with one ordering channel or combine several channels with one shared menu.
Which ordering channel fits your venue?
Four ways to let guests order for themselves. Use them separately or combine them.
QR ordering
Guests scan a QR code on the table and order on their own smartphone, without downloading an app.
Often a good fit for: Restaurants, cafés and terraces where guests are seated at a table.
Guests use their own phone.
More about QR ordering →Self-ordering kiosk
Guests put together their own order on a touchscreen kiosk in your venue.
Often a good fit for: Fast food, snack bars and venues with peak crowds, such as stadiums and events.
Jamezz supplies the kiosk solution with software and suitable hardware, depending on the project either directly or through a hardware partner.
More about self-ordering kiosks →Tablet at the table
Every table has a tablet on which guests order at their own pace.
Often a good fit for: Restaurants with table service, hotels and all-you-can-eat concepts.
We discuss which setup fits during the advice call.
More about tablet ordering →Webshop for collection and delivery
Guests order online in your own webshop, for collection or delivery.
Often a good fit for: Venues offering takeaway or delivery that want to depend less on ordering platforms.
You pay a fixed monthly subscription per location and 0% commission on orders through your webshop.
Running an all-you-can-eat concept? The ordering system also handles the rounds and the timing per round. See all-you-can-eat ordering →
Quick choice by type of venue
A first direction. In an advice call we look at your layout, your busy periods and your POS.
Restaurant with table service
QR ordering or tablets at the table, alongside your team's service. If you also offer takeaway or delivery, add a webshop.
Café, bar or terrace
QR ordering: guests order from where they sit, including outside on the terrace.
Fast food, snack bar or lunchroom
A self-ordering kiosk for guests in the venue, complemented by a webshop for collection and delivery.
All-you-can-eat
Tablets or QR ordering with round management and timing per round.
Hotel
QR ordering or tablets for the restaurant and the bar.
Stadium, event or busy venue
Self-ordering kiosks to absorb peak crowds, possibly combined with QR ordering.
Five questions to ask before you choose
Where do your guests order?
At the table, at the counter, at the entrance or at home. That determines whether QR, tablet, kiosk or webshop makes the most sense.
Which POS system do you use?
With a supported POS integration, orders arrive in your POS. Which data is exchanged depends on your POS, its version and your setup.
How do your guests pay?
Jamezz works with payment partners for methods including Visa, Mastercard, American Express, Apple Pay and Google Pay. Which payment methods are available depends on your channel and your payment provider.
Which languages do your guests order in?
The platform supports more than 25 languages. Useful if you welcome many tourists or international guests.
Do you need hardware?
For QR ordering and a webshop, guests use their own phone or computer. For a self-ordering kiosk, Jamezz supplies the solution with software and suitable hardware, directly or through a partner. For tablets, we work out the setup together.
How we work
- 1
Advice call
We talk about your venue, your guests, your busy periods and your current POS.
- 2
Demo and choice
You see the ordering channels in a demo and choose what fits: one channel or a combination.
- 3
Setup and integration
Your menu and branding are set up and the integration with your POS is configured, where needed together with your POS supplier or one of our reseller partners.
- 4
Go live and fine-tune
You go live and can then adapt your ordering environment to your own brand through the back office.
Does it work with my POS?
Jamezz connects your ordering channels with your POS: with a connected POS, orders from kiosks, QR codes, tablets and your webshop arrive straight at your till. Jamezz has an integration with the systems below. Click a system to see what the integration does; which features are available depends on your POS, its version and your setup.
›Lightspeed
POS system
›unTill
POS system
›MplusKASSA
POS system
›Vectron
POS system
›Trivec
POS system
›Oracle MICROS Simphony
POS system
›NCR Aloha
POS system
›CashDesk
POS system
›Gastrofix
POS system
›NuvoPOS
POS system
›Twelve
POS system
›Mr. Winston
POS system
›Hypersoft
POS system
›Deliverect
Order platformIs your POS not listed? Ask us: we will check whether an integration is possible.
Hospitality businesses that chose Jamezz
From restaurants and hotels to stadiums and bakeries: more than 2,000 hospitality locations in 25+ countries use Jamezz. These are some of the businesses that chose Jamezz:
- Van der Valk
- Autogrill
- O'Learys
- De Beren
- La Place
- Okinii
- Sushito
- ADO Den Haag
Frequently asked questions about restaurant ordering systems
Yes. If you already have a POS, we check whether Jamezz can connect with it; Jamezz has an integration with the systems on this page. If you are still choosing a POS, we advise you on a system that suits your venue and the ordering channels you want to use, and connect it together with a POS partner. The POS itself comes from the POS supplier or partner; Jamezz takes care of ordering through kiosks, QR codes, tablets and your webshop.
That depends on the channels you choose, the number of locations and the hardware you need. For the webshop you pay a fixed monthly subscription per location and 0% commission on orders. You receive a tailored price after a demo or advice call.
Yes. Each ordering channel can be used on its own. You can also combine them in one platform with a shared menu.
For a restaurant with table service, QR ordering or tablets at the table are the most obvious choice. If you also offer takeaway or delivery, add a webshop. In an advice call we look at your venue.
Jamezz has integrations with Lightspeed, unTill, MplusKASSA, Vectron, Trivec, Oracle MICROS Simphony, NCR Aloha, CashDesk, Gastrofix, NuvoPOS and Twelve, among others. Which features are available depends on your POS, its version and your setup. Is your POS not listed? Ask us: we will check whether an integration is possible.
Yes. Jamezz is active in more than 25 countries, including the United Kingdom, Germany, Belgium and Sweden.
The platform supports more than 25 languages.